Frequently Asked Questions

What is the lead time on filter orders?

Filter orders under a quantity of 50 are shipped within 7 to 10 business days upon receipt of the approved order. Filter orders greater than a quantity of 50 are shipped within 14 to 21 business days.

What is the shelf life for the replacement filters?

Erlab® filters must be stored flat, in their original packaging, at a temperature between 50 °F and 100 °F with a humidity level less than 85%. Under those conditions, the maximum shelf life of an Erlab® filter before use depends on the kind of activated carbon used:

- HEPA filter: No limited period
- AS carbon filter: 5 years from delivery date
- BE+ carbon filter : 5 years from delivery date
- BE carbon filter : 5 years from delivery date
- F carbon filter: 5 years from delivery date
- K carbon filter : 5 years from delivery date

How do I dispose of my used filter(s)?

Filter disposal should be done via incineration, permanently destroying toxic organic compounds by breaking their chemical bonds and reverting them to their constituent elements, thereby reducing or removing their toxicity.

We have a disposal program available to our customers (HEPAs are not accepted). Please call our office for additional details.

How many Pyramids can I order?

Pyramid Portable Glove Bags are available on a first come/first served availability, and while supplies last. For multiple purchases email captairsales@erlab.com or call 844-221-3979.

Where can the Pyramid Portable Glove Bag be used?

Easy to set up and use in the field or lab. It is a multi-function disposable glove bag made of high-quality transparent PVC. It can be assembled in a few seconds and can be used anywhere. The slanted shape of the enclosure provides an ergonomic working position for the user.

How can I be sure the Pyramid Portable Glove box is air-tight?

Each Pyramid is factory-tested to ensure an airtight seal by inflating with compressed air at a pressure of 2.5 mm Hg. Once tested, it is given a serial number and a certificate to ensure safety.